The time I need to prepare an order for shipping varies. For details, see individual items.
Customs and import taxes
Buyers are responsible for any customs and import taxes that may apply. I'm not responsible for delays due to customs.
Returns & Exchanges
I gladly accept returns and exchanges
Just contact me within: 14 days of delivery
Ship items back to me within: 30 days of delivery
I don't accept cancellations
But please contact me if you have any problems with your order.
The following items can't be returned or exchanged
Because of the nature of these items, unless they arrive damaged or defective, I can't accept returns for:
- Custom or personalized orders
- Perishable products (like food or flowers)
- Digital downloads
- Intimate items (for health/hygiene reasons)
Conditions of return
Buyers are responsible for return shipping costs. If the item is not returned in its original condition, the buyer is responsible for any loss in value.
Frequently Asked Questions
Custom and personalized orders
I'm happy to accept custom orders, whether it's a different base color than black, a painted color combo, or personalization added, I'll do my best to create and meet what you're looking for!
These handmade stones are made with a mix that is great for indoor or outdoor use. After painting they need to be finished with a minimum of 2 coats of clear coat before being put outside.
Gift wrapping and packaging
I have an assortment of wrapping paper and will be happy to include a handwritten note with the package.
Please message me to discuss a monthly subscription package option.